Exceptional Customer Service: A Standard at Diamond Business Communications
Our inaugural “MSP Third Thursday Skill Boost Client Training” sessions commenced on June 27th 2024 with an introductory overview of how to use Microsoft Teams for collaboration.
With the core values of Diamond guiding us, we’ve crafted an innovative and captivating Live Webinar series reserved exclusively for our Managed Service clients.
At Diamond Business Communications, delivering outstanding customer service is not just an option, it’s our benchmark. Indeed, we take pride in surpassing expectations.
Our commitment extends beyond providing top-tier service; we are champions of ongoing education, convinced that continual self-improvement fosters innovation, creativity, and success.
Our Third Thursday Skill Boost Training Webinar series is jam packed with value, spotlighting & showcasing platforms, technologies, and tools (Microsoft and beyond) that are currently available and accessible to our Managed Service Clients so they can:
- maximize productivity, saving them valuable time to focus on what they do best
- effectively collaborate across their organization fostering innovation & creativity
- feel empowered in their daily tasks (who doesn’t love quick wins, hot tips and tricks, and process efficiencies!)
Boost your skills by watching one of our recorded trainings and downloading the associated quick reference guide or sign-up for a future training offering below!
Ready to maximize employee productivity and grow your business knowing your computers and network are always up and running, or simply desire to know what Diamond can do for you?
Not a client but interested in staying abreast on upcoming educational offerings and receiving tech tips straight to your inbox that will help you stay Cyber Safe?
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Become a productivity and communication wizard by learning the fundamental features of Outlook including managing your inbox, getting organized with contacts, folders, and categories, using the calendar and task management features, and leveraging Outlook’s integration with other Microsoft 365 apps.
Explore how to seamlessly conduct Teams meetings while leveraging Whiteboards for brainstorming, idea visualization, and project planning to optimize collaboration.
Customized Portal: Uncover the value of how customized SharePoint home sites serve as a gateway to essential portals within your organization.
Quick Access: Learn how Viva Connections provides an integrated end-user experience, allowing employees quick access to critical content and tools.
Streamlined Experience: Dive into the unique capabilities of SharePoint home sites, designed to reflect your brand and priorities.
Become a Collaboration Pro: Take your Microsoft word skills to the next level by discovering advanced Word features, such as real-time editing, comments, track changes, and advanced formatting and editing techniques and shortcuts.
App Integration: Learn how to combine Word with other previously discussed apps like Teams, SharePoint, and OneDrive for efficient document management and collaboration.
Dive into advanced Excel functions, shortcuts, formulas, and time-saving techniques. Learn how to manage large data sets and automate repetitive tasks. Explore real-time collaboration features, shared workbooks, and version control.
Move beyond the basics! Uncover hidden gems in PowerPoint to create captivating presentations. Learn about animations, slide transitions, custom layouts, and data visualization. Elevate your client communication and leave a lasting impression.
Uncover hidden gems & delve into advanced features of Microsoft Outlook. Explore custom rules, templates, search filters, and integrations. Learn time-saving techniques, email automation, calendar management, and collaboration tools to streamline communication and enhance efficiency.
Discover how Microsoft Forms empowers organizations to create surveys effortlessly, collect valuable information, and gain insights in real-time. Learn to design interactive, customized forms and quizzes.
Understand how To Do and Planner work together. Leverage both to organize tasks, assign responsibilities, and track progress seamlessly against project deliverables streamlining teamwork, improve communication, and achieve project goals.
Teams 102: Enhancing Collaboration with Advanced Microsoft Teams Features – September 19th 2024
Delve deeper into Microsoft Teams, unlocking advanced features and strategies, such as advanced chat and channel functionalities, integrations, and customizations, to enhance collaboration and maximize productivity within your organization.
Elevate Collaboration: My365 SharePoint & Viva Landing Page – August 15th 2024
Go over the Navigation: Experience the power of your My365 SharePoint Viva Landing Page hub site, a key component of the Modern Workplace in My365, to effortlessly navigate to connected sites and folders that you use daily in a snap.
Gain an Overview of the Seamless Integration with OneDrive and Teams: Say bye-bye to back-and-forth emails or everyone using a different method to collaborate on and share files, and instead access and share documents directly through SharePoint, a centralized hub.
Simulate a real-time collaboration feature: We will live share a document with attendee and collaborate simultaneously on a document to show you how this will boost productivity and reduce unnecessary back-and-forth.
Sync files between your My365 SharePoint and the File Folder on your local device: Work with peace of mind knowing your files are always backed up, accessible, and available whenever, wherever.
Revisit how to share folders securely with internal and external persons: Review the Manage Access Button, Move a folder, Copy a folder, and more!
Demystifying OneDrive for Seamless Collaboration – July 18th 2024
Seamlessly Access Documents from Anywhere: Learn how to set up and configure OneDrive on your computer, including installation, account sign-in, and backing up your documents.
Collaborate in Real-time: Discover how to use OneDrive to share files and folders, set permissions, and manage access for both internal and external users.
Optimize Storage Space: Understand how to manage file statuses and space in OneDrive, including identifying online-only files, locally available files, and files set to always be available offline.
Teams Functionality to Enhance Collaboration within Your Organization
Master Microsoft Teams Features: Understand key features in the Microsoft Teams interface to boost productivity and streamline your workflow.
Efficiently communicate & collaborate with colleagues: Learn how to leverage Microsoft Teams features such as, chat, channels, teams, & file sharing, for efficient communication & collaboration.
Become a Collaboration Pro: Acquire hot tips, tricks, quick wins, and best practices that will transform you into a collaboration powerhouse!
